CP-313 | Conflict Resolution

Conflict resolution is a daily occurrence at work that can either propel or disrupt the momentum for a leader, a team or the entire organization. How you manage conflict can be a great opportunity for you to solve your company’s problems and bolster team morale. This course covers the skills needed to turn your conflicts into opportunities for bettering your workplace and your team. Topics include:

  • Spotting signs of conflict
  • Asking the right questions and phrasing questions to talk about conflict
  • Framing discussions objectively
  • Making hard decisions and building trust with your employees

Total Program Hours: 8 hours

Conflict Resolution

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