Emotional intelligence in the workplace is vital to being an effective and high-performing member of any team. Business professionals who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness have an advantage in any organization.

Participants will learn to:

• Recognize the benefits of developing emotional intelligence
• Define competencies and origins
• Apply the competency framework to optimize professional performance and working relationships
• Build a personal development strategy
• Action Planning

Total Program Hours: 2 hours